THE EMOTIONAL INTELLIGENCE AS A RESOURCE OF ORGANIZATIONAL STRESS IN PROFESSIONAL ACTIVITY OF MANAGERS OF TOURISM

THE EMOTIONAL INTELLIGENCE AS A RESOURCE OF ORGANIZATIONAL STRESS IN PROFESSIONAL ACTIVITY OF MANAGERS OF TOURISM

Authors

  • Е.А. Столярчук

Keywords:

resource, emotional intelligence, organizational stress, awareness of feelings, managing feelings

Abstract

The organizational stress is a manifestation of the ever-increasing problems related to the professional activity of managers of tourism. The empirical research to study the relationship of emotional intelligence with organizational stress in professional activity of future tourism managers. Managers of tourism has a low level of emotional intelligence and high level of organizational stress. Development of emotional intelligence, awareness, management of emotions, emotions and feelings of other people reduces organizational stress and can act as the resource for overcoming

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Published

2023-05-31

Issue

No. 4 (2016): Herald of Tver State University. Series: Pedagogy and Psychology

Section

Психология труда, инженерная психология, когнитивная эргономика